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Mom’s Brand Of Love

Mom’s Brand Of Love

I don’t know how mothers do it. I don’t think anyone does, maybe not even mothers themselves. They’ve got the sort of love that’s too big for words and need not be understood. The sort that is patient with the demanding, wailing kid in a toy store and is able to put up with a [...]

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Moments We Got So Very Wrong

Moments We Got So Very Wrong

There are a lot of facts that stick in our minds and imageries we just can’t shake. Whether it’s the 2D illustration of Colonel Sanders, the theme song to The Simpsons or the smell of a freshly brewed cappuccino, we all just know it! But what if I told you the one thing you remembered [...]

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Stick to the Script, or Just Stick It.

Stick to the Script, or Just Stick It.

  A recent video circulating online depicts a real-life scene in an Air Asia aircraft where the in-flight safety announcement is presented in a, shall we say, rather refreshing manner. It’s classic off-the-cuff, everybody’s-doing-it-so-why-should-we rule-bending behaviour by a brand that’s pretty much known to not always play it by the (airline) book. The man behind [...]

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Cartoon Inspiration

Cartoon Inspiration

As people get older, habits change, routines break and relationships come and go. But one thing that’s pretty constant (at least in MY life and that of the millions other kidults!) are cartoons! Anything animated, from the likes of the daytime re-runs of the Looney Tunes, more mature, up to date comedies like South Park [...]

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Greg Smith’s Guide to Better Branding

Greg Smith’s Guide to Better Branding

We’re pretty sure the first question you’re asking, if you didn’t know the answers already, is “Who is Greg Smith, and what does he have to do with branding?” Greg Smith is, or more appropriately, was, a 12-year veteran of Goldman Sachs who, while having had his fair share of triumphs with the company, achieved [...]

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Riding the Kony Express

Riding the Kony Express

Unless you’ve been hibernating or living under a rock, you’ve probably heard about the KONY 2012 campaign that’s been making the rounds. It seems as if you can’t go anywhere without seeing Joseph Kony in one form or another; whether jamming up the news sites, filling up your Facebook timeline or garnering another million views on [...]

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Is Your Brand a Knock-Out?

Is Your Brand a Knock-Out?

The recent KFC customer assault fiasco has highlighted, among other things, the lack of good service culture, the effects of poorly-implemented CRM initiatives, the pitfalls of low emphasis on brand training, the overwhelming viral impact of negative press, and, for one brand, the opportunity to hit below the belt or punch beyond its weight, depending [...]

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How’s Your Brand Spreading the Love?

How’s Your Brand Spreading the Love?

Valentine’s Day may be over and done with, but there’s always residual love in the air for those who want it to last just that little bit longer. Cupid’s arsenal has expanded over the years, even more so with the advent of ever-evolving online and mobile technology. Flowers, chocolates and expensive dinners are all well [...]

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Can You Annoy Yourself into the Hearts of Your Customer?

Can You Annoy Yourself into the Hearts of Your Customer?

Friday, Friday, getting down on Friday… Love her or hate her, Rebecca Black has annoyed herself into the public consciousness with her infectious hit “Friday”, which has turned into a party anthem of sorts for teens and tweens around the world while simultaneously turning off most of the adult population. Taking Ms. Black as an [...]

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Wishing You A Cool Dragon Year Ahead.

Wishing You A Cool Dragon Year Ahead.

. Dear Readers, First off, we would like to wish everybody a very Happy Chinese New Year. Being the Dragon Year and all, we should be probably looking forward to an eventful one! We wish everybody a safe journey back home and may the spirit of the Dragon Year spread to all friends and family! [...]

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